Dear users and visitors of our site, we would like to present our Telegram Bot Mchange. If you are used to using the Telegram application, then this bot will be convenient for quick exchange. Making exchanges in it is simple and safe, you can see for yourself. You do not need any complicated actions.

Below is the instruction for exchange.

To start the exchange, you need to select the item "Exchange Currency"

Next, select the exchange direction, for example, you want to change Advanced Cash USD to Qiwi RUB

Then choose how much you want to give ADV USD, for example, indicate 100 USD. The amount to be received is 5986.45 RUR.

Then specify your ADV USD wallet (wallet number or your wallet email) and email address and specify the Qiwi wallet to receive

Check all the details that you have specified

Click on the "Go to the site" button, a link will open to go to the Advanced Cash USD payment site, follow this link and make the payment. You should click on the "I paid" button only after payment, and the process of creating an application can be interrupted by clicking on the button "Cancel the process of creating an application".

Then return to Telegram Bot and click the "I paid" button

You can find out information about the status of your application in the menu by clicking on the "Application Information" button, the application number is also indicated there.

Thats it, the application has been created, then you are waiting for the application to be processed, usually it takes 5-15 minutes.

You can always check the status of your application in the online support chat on the website.

In the main menu you can see the current reserves of the service, contacts and guarantees are also indicated there.

Over the years, the Qiwi payment system has acquired a huge "army" of admirers. Thanks to its functionality, high level of security and minimal fees, it is used by millions of people around the world. The system"s capabilities allow you to transfer money to other users and make payments, replenish your account and withdraw money in cash. Recently, many have been wondering how to convert dollars to rubles in Qiwi, and how realistic it is. The regularity of the emergence of demand for the main reserve currency of the world is due to the fall of the ruble. To the delight of many, there is an opportunity to publicly declare that, contrary to the common stereotype, multicurrency transactions in EPS are possible, but more on that below.

The main disadvantage of the resource, in the opinion of many, is the effect of territorial restrictions. Despite this, the payment system is available to residents of more than two dozen countries around the world, and the list of such countries is constantly growing. Among them are Ukraine, Belarus, Kazakhstan and other major powers. At the same time, each user at least once carried out currency conversion within EPS. But how convenient is it? What actions need to be taken to make transactions with RUB, EUR, KZT, UAH? How to convert rubles to dollars in Qiwi or another currency? Let"s consider all the questions in more detail.

What wallets are available in Qiwi?

The information has taken root in the minds of people that in Qiwi you can only use rubles, and no other currency. But this does not correspond to reality. After registration in EPS, only rubles are available to the user. But this does not mean that the creation of accounts in other monetary units is not possible. Using the functionality of the system, you can create the following electronic wallets:

• RUB is a classic ruble wallet that is available to users immediately after registration.
• USD is a wallet that is denominated in US currency. Qiwi-wallet USD is in the greatest demand among users, therefore special attention is paid to it.
• KZT - storage of tenge in EPS. Such a wallet is in demand among the residents of Kazakhstan. Due to the presence of a wallet, it is easier for Kazakhs to pay for goods and services at local retail outlets.
• EUR - EPS wallet, which is equivalent to the EU currency euro.

How do I make an account in dollars, euros or tenge?

If you want to make a Qiwi USD-wallet, start a wallet in Kazakh tenge or euros, proceed as follows:

• Go through the registration procedure in the system. After the completion of the process, only rubles will be available (this was already mentioned above).
• To get a new account, go to the settings section and select the item to create a new account from the existing list.
• The system offers a choice of one of three currencies - make a decision and click on the option you are interested in.
• Click on the create wallet button.

Many people are interested in whether it is possible to convert rubles into dollars in a Qiwi wallet. When creating a USD wallet using the method mentioned above, this is real. A similar rule applies to other currencies. But there is a nuance. When creating an account in tenge, you will have to accept the terms of a separate offer (there will be no such requirement for other monetary units).

As soon as additional wallets are created, they can be seen near the ruble account (they are located under each other). At the same time, remember that there are restrictions that are removed after passing the identification. In the latter case, you will need to document your identity.

At the end of this section, the following should be noted:

• Access to a foreign currency account (primarily a dollar account) can be obtained in the new version of the program.
• Within the system, transactions between currencies are possible (how to convert dollars to rubles in the Qiwi wallet, as well as other monetary units will be discussed below).
• There will be no access to another account until the user personally creates it.
• All conversions are carried out at the exchange rate that takes place at the time of the transaction.

Qiwi Visa Virtual dollar card: what are the special features?

The QVV plastic card is a popular tool among the residents of Russia, with which you can make transactions on the network, make purchases in the stores of the country or outlets of the world. At the same time, you can deposit funds to the account an unlimited number of times.

To receive a card, indicate in the application the phone number and the amount of funds that must be credited to the account. The data on the card is sent as a message. The payment instrument is valid for two months. At the same time, it is allowed to bind one virtual card to one wallet per day.

If the question is, how to convert Qiwi rubles to Qiwi dollars, it will be more profitable to get QVV in dollar terms. In this case, you will have to fork out for a commission equal to 2.5 percent of the face value (the minimum payment should not be less than one dollar). The virtual card limit is limited - one thousand dollars. The minimum commission for receiving a service is one dollar.

QIWI Bank and exchange rates

The history of QIWI Bank began in 1993, from the moment of the establishment of JSCB "Belekonbank" The banking institution has been operating in its current form since 2011. During this period, much has been achieved - to expand the zone of influence, increase the level of reliability, and increase the number of services. Find out the dollar exchange rate in Qiwi for today, replenish a bank card, pay off a loan debt or pay for utilities - all this is available with the help of QIWI Bank. In addition, you can make international money transfers and buy additional tools to expand your capabilities (for example, order a virtual card).

In terms of assets, the Qiwi banking institution ranks 219 among all financial and credit institutions (10.26 billion rubles), in terms of income - 31 place (1.24 billion), and in terms of deposits - 500 place (20 million rubles). QIWI Bank has its own exchange rate, which must be taken into account when making transactions and when making payments for goods (services) in another currency (except for the ruble).

How to find out the conversion rate when making transactions on the network?

When making transactions, many users do not understand what exchange rate of a particular currency is taken as a basis. To get the information of interest, proceed as follows:

• Visit your personal account in the EPS.
• Go to the bank cards section.
• Click on the card information link.

In the window that appears, all the data are given, namely the dollar exchange rate against Qiwi for today, as well as the exchange rate of the euro. In this case, the information is provided separately for write-off and replenishment operations.

How to convert dollars to rubles in the Qiwi system and vice versa?

In the process of using the wallet, Qiwi customers may want to diversify their accounts and issue a wallet in a currency other than the ruble. There may be several reasons - the desire to secure funds from inflation, the need to make a payment in a store in another country, the desire to make a profit through exchange transactions, and so on. Above, we mentioned that Qiwi clients have the option of exchanging USD and RUB within their wallet.

How to convert dollars to rubles in Qiwi? Proceed like this:

• Enter the wallet using your personal parameters - phone number and password. Then press the login button.
• Find your account at the top. If a dollar, euro or tenge wallet has already been created, then they will all be in the list. In this case, the user can assign any of the existing accounts as the main one. To complete the task, you need to press the button to transfer the wallet to the main category (it can be in rubles or currency).
• Go to the section for working with accounts. All available wallets will be visible in the window that opens. Choose the block of interest (for example, RUB), and in another sector - US dollars (USD). When making a transaction, check the dollar rate on Qiwi. If there are no other purses (except USD and RUB), the option with the American dollar is selected automatically.
• Next, write down the amount to be converted, and then click on the transfer button. A window appears confirming the fact of the transaction. If you need to go back to adjust, then click on the corresponding back button. If the information is correct, it remains to confirm the transaction. After that, a window appears that confirms the successful exchange. Once again, click on the Qiwi account and make sure that the money was debited from the ruble wallet, and they appeared on the dollar wallet.

At what rate is the deal carried out, for example, for residents of different countries? In practice, the exchange rate of the hryvnia in the qiwi, as well as the exchange rate of the dollar, tenge or euro differs from the Central Bank indicators by an average of 2.5 percent. This point should be taken into account when conducting a transaction.

Qiwi to Euro

When conducting transactions on the network or to save personal capital, users often keep money in European currency (euros). We said above that there is a possibility of creating such a wallet in Qiwi. Only one question remains unresolved - how to do it, and by what principle the qiwi-Euro can be converted into rubles. Let"s consider these points in more detail.

The first thing to start with is create a wallet in Euro currency. To do this, proceed as follows:

• Enter your EPS account using your existing login (phone number and password).
• At the top you see all the wallets, and below the tab for working with accounts - go to it.
• On the right side of the menu, find the section for creating a new wallet. Select the option of interest from the drop-down list (for this example, this is Qiwi in euros).
• Go back to the main page and look at the list of accounts - a wallet with the euro currency should appear there.

After carrying out the above operations, the following functions are available to the user - making payments for goods using euros, transferring funds between wallets, storing money, and so on. When carrying out transactions, it is worth considering the exchange rate of the EPS, which differs from the Central Bank data (as a rule, in a larger direction).

It"s no secret that you won"t be able to top up your euro account from outside. But this option is available directly inside the wallet. How to convert euro to rubles in Qiwi? Follow a simple algorithm:

• Go to the EPS personal account (everything is standard here).
• Go to the section for transfers between accounts.
• On the left side, select the account with the euro, and on the right - the ruble wallet. This action means that the transfer is made from EUR to RUB.
• Below you will find information on how much funds will be withdrawn along with the commission. In addition, the current exchange rate is also registered.

When making an operation, no commission is taken, but there are restrictions on the total volume of the transaction (no more than 500 units of European currency). In the same way, you can convert Qiwi to Euros to Qiwi in rubles.

Qiwi transfer to tenge

Qiwi payment system is in great demand in Kazakhstan. In terms of its functionality, it does not differ much from its Russian counterpart. The difficulty is that the national currency (tenge) is needed to carry out transactions in the network, to pay for goods and services. For this reason, users have resorted to exchanging classic money (Russian ruble) for a currency that rotates in Kazakhstan. A reverse transfer is often required - from tenge to rubles.

Let"s consider how to transfer tenge to rubles and vice versa on a Qiwi wallet. Proceed like this:

• Create a wallet equivalent to the currency of Kazakhstan (if it has not been made before).
• Choose the section for working with accounts, and then go to the point of transferring between wallets.
• There will be two forms in the window that appears. On the left side, the monetary unit that plays the role of the basis is indicated, and on the right - the one into which the transfer is made. For convenience, the system prescribes the total withdrawal amount, taking into account the commission payment. The exchange rate of tenge to Qiwi is also indicated here, which allows you to compare it with the indicators operating in the Central Bank.
• Go to the transfer button and complete the transaction. The advantage of the operation is that no commission is charged, which reduces costs in the transfer process. On the other hand, the rate of the Qiwi payment system can hardly be called profitable.

The transaction process can be carried out at one of the exchange offices that operate in Kazakhstan. For this:

• Choose an exchanger with a favorable rate and go through registration.
• Perform an operation to transfer funds to Qiwi.
• Use the funds received as intended.

Now you know how to convert tenge to rubles in Qiwi. For a reverse transaction, you can use one of many methods:

• Apply online money transfer systems.
• Transfer funds to the bank card.
• Perform an operation inside the wallet, and so on.

In addition, you can withdraw money to your relatives" card, to a wallet of another EPS, withdraw funds, and so on.

The Qiwi payment system provides users with ample opportunities for conducting transactions. All that remains is to learn how to use the service provided and take into account a number of points - the tenge (or other currency) exchange rate for Qiwi, current limits and commissions.

People who know the value of time use electronic payment services, including Qiwi. It is convenient, fast and profitable considering the current situation in the financial sector. Electronic systems have firmly entered our life, reducing the importance of banking institutions, since a user who actively works with payment systems needs banks only to withdraw funds, no more. And for this, it is not at all necessary to stand in a kilometer-long queue at the ticket office. You can also withdraw money using an ATM.

Despite the popularity of electronic payment services, there are times when problems arise, primarily related to financial transactions. For example, what if the money does not come to the Qiwi wallet? Or how to find your money if the payment is made and the electronic wallet is empty? These questions will be discussed in this article, focusing on specific problems and methods of solving them.

Before proceeding with the discussion of the required issue, we note that the money that has entered the system cannot evaporate without a trace. Sooner or later, the administration will sort out the problem and even if something out of the ordinary happened, the system will reimburse the client for the loss.

What if the money has not been received to the Qiwi wallet? Wait!

Cases are different. Electronic payment services are fairly young companies, so not all systems are perfect. Take the banking sector, for example. Despite many years of experience and seemingly improved systems to the maximum, clients still find themselves in problem situations due to the fault of financial and credit institutions. An elementary example, when the ATM does not give the card, and the money is needed urgently. Therefore, questions in the style of what to do if money has not come to the Qiwi wallet will be asked for a long time to the support service of the Qiwi system.

If, nevertheless, a situation arose when the money was sent, but the electronic wallet has a zero balance, the first thing that the support service will advise you is to wait. The problem is that the system can be overloaded, which affects the throughput of financial transactions, temporarily blocking some of the money transfers.

What to do if money has not been received to the Qiwi wallet? Possible reasons

To consider the methods of solving the problems with the translation, first we outline a list of possible reasons in order to understand where and how to apply if the money has not come to Qiwi.

1. The first reason is incorrectly entered transaction details. It happens that a person, when entering a phone number, which is at the same time the address of a virtual wallet, makes a mistake. As you understand, it is enough to enter one number incorrectly and the money will go in an unknown direction. What to do? Contact the support service, having previously selected the "wrong payment" item. If you can prove that you are the sender of the funds, the money will be returned to you. To do this, you must provide a check of the financial transaction.

2. If the details are entered correctly, but the money still did not come to the Qiwi wallet, then what to do? What could be the reason? The fact is that terminals can also break down, like other electronic devices. In addition, the software may not work correctly, in general, there are different incidents. What to do in such cases? First of all, contact the support service, or call the hotline number (can be found on the company"s website) and report a terminal breakdown. If you managed to knock a receipt out of a broken terminal, this will clearly help. If not, then your application will be considered and the money will be returned after a while.

3. The third reason why money does not come to the Qiwi wallet may be the usual blocking of the account. In this regard, another question arises, why was the account blocked? And there can be a lot of reasons: from the use of unreliable resources to operator error. Will not consider, this is a topic for a separate article.

4. The fourth reason is that the balance limit has been exceeded. The fact is that the Qiwi system imposes restrictions on financial transactions for unidentified users. If you have the “Anonymous” status (issued to everyone upon registration), then your limit on the balance on the balance is 15 thousand rubles. And if, for example, 14,700 rubles are on your account, and you added another 1,000, then it is hardly worth asking the question why money does not come to Qiwi. The account balance has been exceeded, it is obvious. To remove restrictions, you must upgrade the status to "Standard" or "Maximum".

5. There is another reason that does not depend on the Qiwi system, or on you personally - fraud. Can a situation occur when you are told that you have sent money to a virtual wallet to pay for an item, for example, but in fact the payment has not been made? Quite, scammers have many methods of how to deceive overly gullible users. Fortunately, you can check the status of the transaction on the Qiwi website, if it doesn"t help, we contact the support service.

Contacting support

Contacting the support service is the only way to solve the problem, therefore, consider the step-by-step instructions for creating a "ticket". The better the application is filled out, with the obligatory indication of the reason, such as what to do if the money has not come to the Qiwi wallet, and there is no check, and the better you describe the situation and attach more documents, provide evidence and evidence, the sooner they will be able to help you ... So, we propose the procedure for contacting the support service if you use the terminal on the condition that you do not have a receipt:

• First of all, go to your personal account on the Qiwi website.
• We are looking for the corresponding section "Contact support".
• We choose what issue we want to contact: Qiwi terminals, security service or Visa Qiwi Wallet. In our case, you need to select the item "Qiwi terminals".
• Then there are three points to choose from: problems with a transfer through a terminal with a receipt, without a receipt, and an erroneous payment.
• Further, in order to get an answer to the question of what to do if money has not come to the Qiwi wallet, you need to choose between items with a receipt, or without. In our case, there is no receipt.
• After selection, the application page opens in the window, where you need to specify: the date when the payment was made, the approximate time of the transfer, the account number (also known as the mobile phone number), terminal (indicate the place where it is located), also indicate the service provider, size payment, provide an accurate description of the incident and provide an email address and contact phone number.
• Then we press the "send" button and wait for a response, which should come within a few hours, or maybe even earlier, depending on the system load.

Instructions on what to do if money had not come to Qiwi would not have been complete if we had not considered the process of creating a support ticket with a check. Procedure:

• The first four points we go through the list above and go to the fifth point.
• We select the section "problem with payment through the terminal, but there is a receipt."
• On the application page, you must indicate: the terminal that was used to transfer funds, the date, the account number (also known as the phone number), it is necessary to indicate the operation code, the payment amount (optional), a complete and accurate description of the situation, an electronic copy of the receipt (scan, screenshot), contact details.
• You can ask an additional question in the description - how quickly does the money come to Qiwi, and why, in your case, the payment was delayed?
• We confirm the creation of the application by clicking the "send" button, and wait for a response.

As for the waiting time, the response speed depends on many factors. First of all, the workload of the system, or a large number of accumulated applications. That happens. For example, if a system stops working, it is logical to assume that customers using the inoperative function will have problems with financial transactions, which increases the number of support calls.

Nevertheless, you will receive an answer to the question, what if the money has not arrived in Qiwi account? You may have to wait a few hours, in some cases a day or two.

As practice shows, any question related to problem financial transactions, first of all, should be asked to the support service. Employees are required to review every application submitted by customers. The main thing is that the "ticket" was drawn up according to the rules of the system.

Remember, you have a legal right to return lost funds and this right is spelled out in the Law of the Russian Federation. You should not let the situation go by itself, when the money just disappeared or is frozen somewhere, seek active support from the support service, write applications, and in extreme cases, contact the law enforcement agencies, especially if the issue price is high. Now you know what to do if the money has not come to Qiwi.

Making money online is one of the most pressing issues. For most users, 1 Bitcoin is of the greatest interest, because the cost of this currency is very high. There are many ways to generate income using cryptocurrency, but mining continues to be the main one. Although, with the implementation of a competent approach, faucets (faucets), exchangers and other online resources can bring good earnings. In general, the approach to obtaining cryptocurrency is no different from other ways of earning money. The exception is mining, since it is impossible to independently issue other currencies at home, at least without breaking the laws. Let"s consider 10 ways to make money on Bitcoins that are popular and do not disagree with legal regulations.

Method one: mining at home

To begin with, it should be noted that all methods of mining cryptocurrency using home computers, and even more so mobile devices, have long lost their meaning.

For several years now, miners have been using specialized high power ASIC hardware. Modern models of these devices are several times higher than the performance of video cards. When buying, you need to focus on powerful devices that cost thousands of dollars. Of course, it is impossible to get 1 Bitcoin right now in this way. As evidenced by the reviews of miners, the equipment pays for itself and brings tangible income over time.

Method two: cloud mining

Working with cloud services is different from mining at home, but requires investments that are proportional to income. Many services give bonuses to customers only for registration, for example, HashOcean guarantees 15 KH / s, which will allow you to earn a few cents a month. If we talk about serious income that allows you to get 1 Bitcoin right now, that is, within one day, you need large investments and the purchase of TH. It is recommended to test the system before starting work. In theory, cloud mining will generate constant income and require significantly less investment than mining cryptocurrency on ASIC devices at home.

The third way: working on exchanges

There are many financial instruments on the market that allow you to make good money. Stocks, futures, options, currencies - all this is a large market in which millions of people work. Considering 10 ways aimed at how to make money on Bitcoins, one should not forget about exchanges. The peculiarity of trading is that the value of Bitcoin is very difficult to predict. If the Internet provides information about the future growth of the course, then there will certainly be articles that completely refute the previous ones. The value of the dollar can be predicted by tying it to other material objects and based on the political situation. In turn, cryptocurrency has no constraints. But this does not mean that it is difficult to make money on Bitcoin. The largest exchanges Kraken, BTCChina and others offer clear trading conditions. Everyone has the opportunity to get 1 Bitcoin on trading, but this requires a large investment.

It should not be forgotten that currency speculation, despite the profitability, is fraught with enormous risks and it is highly likely that, instead of making money, every trader has a chance to be left with nothing.

Working with cranes: income without investment

Many users know the way to earn Bitcoin with the help of sites that distribute cryptocurrency. The principle of generating income comes down to periodically visiting the site, entering a captcha or playing a game. For this, a small amount of satoshi is credited to the user"s account. As a rule, it rarely exceeds 400, 500 crypto cents. For example, one of the most popular Free-Bitcoin faucets allows you to receive about 340 Satoshi every hour, which corresponds to 0.00000340 Bitcoins.

We receive 1 Bitcoin per day using referrals

In fact, the amount of income on faucets is minimal, and even with the round-the-clock introduction of captchas on dozens of resources, you can get a penny. But it is this method that fully answers the question of how to earn 1 Bitcoin per day without investments, of course, if you do not count the time spent. The principle of operation is very simple and it consists in recruiting and connecting referrals. To do this, it is enough to connect 10,000 people through referral links (approximate calculation), who will work daily. With an increase in the number of referrals, income will grow.

Fifth way. Doublers: how to get 1 Bitcoin absolutely free

This way of earning income is risky, and the probability of being left without funds is very high. The principle of earning comes down to placing Bitcoins on third-party resources that offer a high percentage. Most newbies invest in high-yield projects and most of the time they are the losers. Professionals recommend using projects that offer a low level of profit - about 3%. It is not difficult to figure out how to get 1 Bitcoin for free in such a project. Although, this is very difficult to do. You need to invest about 30-40 Bitcoins in it. It is recommended to use resources that are recently on the market. Moreover, the funds received should be withdrawn immediately.

In fact, all doublers, HYIPs and other similar projects operate on the pyramid principle. They pay money as long as new users are attracted to the system. As soon as the flow of clients ceases, the exchange shuts down its activities, and the money is not returned to depositors.

There are also investment projects on the market that offer lower interest rates, but guarantee their return. The principle of their activity is similar to that of banks. At the same time, the feasibility of such programs is also questionable, since you can get 1 Bitcoin per day for free when placing hundreds or even thousands of cryptocurrency units. At the same time, there is also a risk of being left without a deposit.

Surfing and viewing emails

Making money surfing is one of the oldest ways to promote sites and pages on the global network. Currently, many foreign portals offer to earn Bitcoin in this way. As with the use of cranes, the user should not expect to receive a large income. So, on one site it is hardly possible to earn more than 10-20 thousand satoshi. To increase income, you must use a referral link. Attracting new users can be carried out through forums, own sites and social networks. Therefore, for people who are interested in how to make money on Bitcoins in 10 possible ways, it is worth paying attention to surfing.

Seventh way: gambling

Today, few casinos offer slot machines, roulette, poker and other types of entertainment for Bitcoins. In most cases, virtual establishments accept traditional currency. However, some foreign online gambling houses accept cryptocurrency as bets and pay out monetary rewards in Bitcoin.

Some taps offer the same possibilities. For example, FreeBitcoin holds draws around the clock. This method of generating income is quite specific and has become widespread only in certain circles. But, it is he who allows you to earn 1 Bitcoin per day without investment, as it is simple.

In order to get a real win, it is recommended to use the method, which is known in the casino as "red and black" (Martingale strategy). The principle boils down to constantly doubling the rate. Sooner or later, the winnings will definitely be received. At the same time, it is very important to have a supply of Bitcoins, because it is not known how long it will take to double the amount. There are a lot of cranes that offer gambling, and this way you can get not a whole bitcoin, but much more.

Buying Bitcoin for its subsequent sale

Many people are interested in the question of how to get 1 Bitcoin for free in the shortest possible time? If you believe the forecasts of experts, then within a year, the most popular cryptocurrency will rise in price to 5 thousand dollars. By investing money today, tomorrow you can get 2 times more. This is one of the simplest, but rather risky ways, which, unfortunately, is impossible without start-up capital.

Ninth way: making money on bots

Today, the network offers many special programs that automatically collect cryptocurrency from faucets. In most cases, collectors are offered for a fee. Moreover, a significant part of such programs work for a short time. According to the comments of users, it is impossible to earn 1 Bitcoin per day in this way, but income is generated without investments in automatic mode. Such programs work with different taps. Sometimes the number of faucets can reach several dozen. Besides Bitcoin, they can collect other types of cryptocurrencies, and sometimes all together.
Method ten: games

 Games can bring the user several thousand satoshi per day. If you connect referrals to the system, you can get a very tangible income. Online games are hugely popular. Tens of millions of people around the world play them every day. Therefore, the relevance of this technique is beyond doubt.

There are many ways to earn 1 Bitcoin, although none of them is easy. A person who has set a goal to get a cryptocurrency should focus on one technique, work actively and the result will definitely be positive.

No, registration on the site is not required. When making the first exchange on our online service, automatic registration is provided. A letter with a password to enter your personal account will be sent to the mail that you indicated in the application. The login to enter your personal account is the mail to which the password was sent to you.
We kindly ask you to provide your real email address. In the event that your application was put on hold, we ask you to contact us exactly from the mail that was specified in the application.
Registration on our site will give you the opportunity to make exchanges at a discount. In order to receive it, you just need to enter your Personal Account on our website. The first discount for authorized users is 0.05% of the exchange amount. Your discount will increase as the amount of your exchanges increases. You can learn more about the affiliate program and the cumulative discount system at https://mchange.net/en/partners/

The average time for processing an application is 5-15 minutes, after the receipt of funds from you, to the details that are specified when creating an application.

If your application was deleted, not processed, or is erroneous, then you may have indicated incorrect exchange details, or it is not possible to transfer to the details you specified. In this case, contact the online support service in the chat, or contact us by e-mail.

In your personal account in the "My orders" section you can find a list of all your exchanges, where you can familiarize yourself with the status of the application and get detailed information on each exchange operation. The history of your exchanges is stored in your personal account for 1 month, then deleted.